Tenant Futures: External Evaluation of the National Communities Resource Centre's Tenant Training Programme

Eileen Herden

Published 28 October 2013

This is the final evaluation of the Tenant Futures training programme, developed and run by the National Communities Resource Centre at Trafford Hall and funded by the Department of Communities and Local Government. The evaluation is the result of an intensive study into community outcomes and impacts, based on feedback from tenant course participants, tenant grant recipients, social landlords, and contracted programme training staff. The analysis is based on 1241 individual participant evaluations, 73 in-depth interviews with tenants, social landlords and trainers, three site visits and five in-depth social impact case studies. The evidence illuminates the impressive level of community activity and personal development the training programme is achieving; and how the impacts are spreading from participants, through action plans, grants and follow-up training, into the wider community.